Account / Coverage

Registration, documentation, orders, and support.

The account connects your machine, your purchase history, and your support history in one place. Each function below maps to a concrete task.

01 / Registration

Register your machine.

Link your machine serial number to your purchase record. Registration is the first step for warranty service and ensures the technical team has your hardware configuration on file.

02 / Documentation

User guides and tutorials.

The full user guide for each model — setup, calibration, operation, maintenance — plus a video tutorial library organized by machine. Accessible any time through your account.

03 / Orders

Order history and reorders.

Every order placed through your account is stored in your order history. Reorder consumables — spindles, collets, coolant components — directly from a previous line item.

04 / Support

Technical support requests.

Submit a support request linked to your registered machine. Requests with a serial number attached route directly to the engineering team that designed and built your machine in Surrey, BC.

Next Steps

Support, parts, or a question.

Support

Support coverage

Documentation, 12-month warranty, replacement parts, and direct access to the engineering team.

Go to support
Shop

Parts and consumables

Order spindles, collets, coolant system components, tooling, and accessories from NS CNC headquarters.

Go to the shop
Contact

Reach headquarters

NSCNC Manufacturing Ltd., 19358 96 Ave Unit 150, Surrey BC. +1 (888) 683-6807 · info@nscnc.com.

Go to contact