Machine inquiries, technical support, and parts orders — all handled directly by our headquarters team in Surrey, BC.
Tell us about your application, the machine involved, or the part you need. Messages reach the headquarters team in Surrey, BC — we typically reply within one business day.
Use the fastest path: email info@nscnc.com or call +1 (888) 683–6807. Typical response within one business day.
Questions about specifications, configuration, pricing, lead time, or availability for any current NS CNC machine. Include the machine model you are considering and a brief description of your application.
Issues with setup, calibration, operation, or a component on a machine you own. Include your machine model, serial number, and a description of the issue. For fastest resolution, consult the user guide first, then your authorized distributor.
Spindles, collets, coolant components, controller boards, tooling, and other service parts. Include your machine model and the specific part or component you need. Parts ship from Surrey, BC.
The NS CNC headquarters facility is where machines are built, calibrated, and shipped. All customer communications, parts orders, and technical support pass through the same team.
19358 96 Avenue, Unit 150
Surrey, BC, Canada V4N 4C1
Pacific Time (PT)
User guides, warranty service, replacement parts, and the escalation path for technical issues.
Full text of the 12-month parts and labor warranty, exclusions, and extended warranty options.
Specifications, standard equipment, and application details for all four current NS CNC machines.
